In this course you will learn how to make the difference in dealing with conflict and negotiating good outcomes. You will gain the capability to solve situations where different values, needs, interests and goals clash, which is important more than ever – both in professional and personal life. You will also learn how to effectively mediate conflict, often with intercultural context, using proven and engaging methods and techniques.
Course term: 204.08. - 15.08.
Available seats: 12
Price: 850 €
Category: Personal Development & Communication Skills
Status: Early Bird
Deadline: 30.04.2025
"Learn how to make the difference in dealing with conflicts and negotiating good outcomes".
Conflicts are a fact of life since we all have different values, needs, interests and goals. And as our world becomes increasingly interdependent, more and more people bump into one another more and more often. Organizations require professionals to deal with their counterparts in countries with different economic, cultural, legal and political environments. Nobody is a successful problem solver by nature. The good thing is that you can improve your skills by training with proven methods and techniques.
Course is running: Monday - Friday, 9:00 - 14:00
Download Syllabus
Jacques Bazen
CVSaxion University of Applied Sciences
Jacques Bazen is a senior lecturer of International Economics & Intercultural Communication and Negotiation at the department for Industrial Engineering & Management and research fellow at the research group on Regional Economic Development at Saxion University of Applied Sciences in Enschede, the Netherlands. Jacques worked for more than ten years as a project manager/consultant for the foundation Training Activities Eastern Europe, executing projects related to political and economic development in Central and Eastern Europe for the MATRA Political Party Program of the Dutch Ministry of Foreign Affairs. He is currently treasurer of the EU political party ECPM in Brussels, dealing with negotiation and cooperation between political parties in EU countries. Besides teaching, he regularly develops international (applied science) study modules aimed at intercultural negotiation and communication in collaboration with government and business. He has participated in at least 20 ERASMUS+ lecturer exchanges throughout Europe during the last fifteen years and participated in several EU and nationally funded projects on international science-business cooperation.
Course materials, case studies, hand outs etc. will be provided during the training.
You will receive an official Certificate of Attendance upon completion of your course. Please inform the organizing staff if you require any extra supplements, such as Transcript of Records. The student is eligible to receive up to 5 ECTS credits, however please follow the instructions here and consult the acknowledgment process with your university in advance.
Course fee includes the course itself, application fee, study materials, afternoon/evening social activities and events, welcome and goodbye drink as part of the graduation party. Other expenses, such as meals, accommodation, insurance, personal expenses, public transportation ticket, extra activities (such as trips outside of town over the weekend and entrance fees), and required equipment (i.e. pencils, paper for illustrations) are not included in the price.
Please note, after the 30th of April 2025 there will be a late enrollment fee charged in the amount of 50EUR on top of the course fee.
Terms and Conditions - Cancellation fees
For accommodation options, please visit the dedicated page
*Program/Course Outline is subject to change.
"A great summer experience where I had the chance to meet people from all over the world. It was also awesome to see Prague and the different views and attractions of the city. I learnt things about communication in business from the course and developed my communication skills. This experience made my summer different!"
Feel free to contact our coordinator:
Digital Graphics
Amazing experience! This program was exactly what I was looking for as it offered the perfect balance between class and fun activities/excursions to ensure that we experienced all that Prague has to offer. I took the digital graphics class and cannot believe how much I learned in only two weeks. Highly recommend this opportunity to meet some amazing people, form lasting friendships, explore an enchanting city, and learn new skills!
Advertising and PR
2018
I had the most creative and eye-catching opening summer this year at ESS where the classes were a perfect mix of understand brand building, concepts innovation in a setting that was relaxed and energising at the same time. The ESS crew was incredibly fun and friendly making the process of exploring culture and activities are Prague an englightening experience.
Supply Chain Management in a world of e-commerce (ON CAMPUS)
European Summer School means Knowledge & FUN. All the staff of ESS is highly qualified, from the teachers to the group leaders. I really recommend you all this experience, book your seat at ESS you WON’T regret it :)
