From Conflict to Consensus: Negotiation Skills for Business and Politics

In this course you will learn how to make the difference in dealing with political and business conflicts and negotiating good outcomes. You will gain the capability to solve situations where different values, needs, interests and goals clash, which is important more than ever – both in professional and personal life. You will also learn how to effectively mediate conflict, often with intercultural context, using proven and engaging methods and techniques.

ACQUIRED SKILLS

  • Creating value by negotiating stable and lasting solutions or agreements based on the Harvard Method and its related tools
  • Mastering a variety of personal communication skills: listening, interviewing, briefing, writing
  • Mastering a variety of business communication skills: presenting, holding meetings and consulting skills

GENERAL INFORMATION

Course term:

02. 08. – 13. 08.

Available seats:

12

Price:

850 €

Category:

Personal Development & Communication Skills

Status:

Early Bird

Deadline:

30.04.2027

Course term: 02. 08. – 13. 08. 
Available seats: 12 
Price: 850 €
Category: Personal Development & Communication Skills 
Status: Early Bird 
Deadline: 30.04.2027 

DESCRIPTION

“Learn how to make the difference in dealing with conflicts and negotiating good outcomes”.

Conflicts are a fact of life since we all have different values, needs, interests and goals. And as our world becomes increasingly interdependent, more and more people bump into one another more and more often. Organizations require professionals to deal with their counterparts in countries with different economic, cultural, legal and political environments. Nobody is a successful problem solver by nature. The good thing is that you can improve your skills by training with proven methods and techniques. With the help of these, you can be more effective in dealing with political and business conflicts.

SCHEDULE


Day 1

Conflicts and negotiation: Your current approach


Day 2

The Harvard Method


Day 3

Assessing your conflict resolution – negotiation style


Day 4

Deep dive: What the literature says about negotiation


Day 5

Case study: Conflicts in local politics, a practical approach for problem solving


Day 6

Cultures, Conflicts & Negotiations


Day 7

(Geo)political conflicts, mediation and arbitration


Day 8

Deep dive: Negotiation and conflict management between countries with different political systems


Day 9

Personality, Communication and Ethics in the negotiation process


Day 10

Final presentations & discussion

<span class="kurz-detail-output" data-field="lecturer_kurz" style="display: contents;">Jacques<br>Bazen</span>

LECTURER

Jacques
Bazen

Saxion University of Applied Sciences 

Jacques Bazen is a senior lecturer of International Economics & Intercultural Communication and Negotiation at the department for Industrial Engineering & Management and research fellow at the research group on Regional Economic Development at Saxion University of Applied Sciences in Enschede, the Netherlands. Jacques worked for more than ten years as a project manager/consultant for the foundation Training Activities Eastern Europe, executing projects related to political and economic development in Central and Eastern Europe for the MATRA Political Party Program of the Dutch Ministry of Foreign Affairs. He is currently treasurer of the EU political party ECPM in Brussels, dealing with negotiation and cooperation between political parties in EU countries. Besides teaching, he regularly develops international (applied science) study modules aimed at intercultural negotiation and communication in collaboration with government and business. He has participated in at least 20 ERASMUS+ lecturer exchanges throughout Europe during the last fifteen years and participated in several EU and nationally funded projects on international science-business cooperation.

Course materials, case studies, hand outs etc. will be provided during the training.

Literature

  • Bayley, G. (2024). The Negotiation Playbook: Strategies That Work and Results That Last. John Wiley & Sons.
  • Davies, M. (2021). The Practical Negotiation Handbook: A Five Step Approach to Lasting Partnerships. Kogan Page Publishers.
  • Cellich, C., & S.C. Jain, (2004), Global Business Negotiations. A Practical Guide. Mason (Ohio)
  • Fisher, R., and W. Ury (1981) Getting to Yes. Negotiating Agreement Without Giving In. Ed. Penguin Group (USA) Inc. New York.
  • Fisher, R., E. Kopelman, A. Kupfer Schneider (1996), Beyond Machiavelli. Tools for coping with conflict. New York
  • Jensen, K. (2024). The elements of negotiation: 103 tactics for everyone to win in each deal. John Wiley & Sons.
  • Wood Brooks, A., Emotion and the Art of Negotiation. In: Harvard Business Review, December
  • Menkel-Meadow, C. (2022). Negotiation: A very short introduction (Vol. 711). Oxford University Press.
  • Negotiation Experts, https://www.negotiations.com/articles/negotiating-skills/
  • Absorb these integrative negotiation skills to improve your outcomes, https://www.pon.harvard.edu/daily/negotiation-skills-daily/top-10-negotiation-skills/

Course outline

COURSE GALLERY

Cred­its

You will receive an official Certificate of Attendance upon completion of your course. Please inform the organizing staff if you require any extra supplements, such as Transcript of Records. The student is eligible to receive up to 5 ECTS credits, however please follow the instructions here and consult the acknowledgment process with your university in advance.

As­sess­ments

– attendance in class 15%
– team assignment 40%
– individual assignment 35%
– exam 10% (optional, if required by home University)

COURSE TIME TOTAL 125 HOURS

– Course runs 2 weeks Monday to Friday 9:00-14:00
– Total time of in-class work = 50hours
– Preliminary assignment = 10hours
– Preparation = 65hours
– *Program/Course Outline is subject to change.

PRICE

Course fee includes the course itself, application fee, study materials, afternoon/evening social activities and events, welcome and goodbye drink as part of the graduation party. Other expenses, such as meals, accommodation, insurance, personal expenses, public transportation ticket, extra activities (such as trips outside of town over the weekend and entrance fees), and required equipment (i.e. pencils, paper for illustrations) are not included in the price.

Please note, after the 30th of April 2027 there will be a late enrollment fee charged in the amount of 100EUR on top of the course fee.

Terms and Conditions – Cancellation fees

Costs of living in Prague

Ac­com­mo­da­tion

Pre­req­ui­sites

– Intermediate level of English (at least B1/B2)

Hithem Juaid

The ESS 2019 in Prague was a great opportunity for me to meet and make a lot friends from all over the world. I had a professional workshop, great lectures in morning and an enjoyable activities in evening.

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ANY QUESTIONS?

Feel free to contact our coordinator:

Andrea Josífková 
Coordinator

+420 777 879 192

info@europeansummerschool.com

Testimonials

Jannik Golletz

Strategic HR: People, Talent & the Future of Work

Well organized programms and very friendly and engaged programme coordinators. I can only recommend, had a really great time with them.

Student Anna-Christina

Anna-Christina

From Conflict to Consensus: Negotiation Skills for Business and Politics

A great summer experience where I had the chance to meet people from all over the world. It was also awesome to see Prague and the different views and attractions of the city. I learnt things about communication in business from the course and developed my communication skills. This experience made my summer different!

Student Marine avatar

Marine

Personal Development (ON CAMPUS)

ESS brings together people not afraid of engaging in something completely different from what they’re used to doing back home. It’s a great way to meet and interact with young people representing different cultures and as such – a definite opportunity to spend quite possibly the best couple of weeks in your life if you’re curious, enthusiastic and open to new experiences. Also, Prague is absolutely amazing!

Student Tiziano

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I came to the design thinking course to learn and get an overview of this approach, it helped me a lot to figure out the design process. Now i feel more confident with the methodology. The materials shared were really valuable and the course was taught in the best possible way. I really enjoyed it and I higly appreciated the activities that ESS was proposing everyday. You can discover and enjoy the city, you'll live in an international context and you'll make for sure new good friends. At the end of the courses there's a cerimony where everyone can shows the output and also get a certificate. I was in team with a Portugeuse engineer and a Japanese master student, we worked on a project for a pharmacy of Prague. I'm happy to remember the time we spent on it and all the great moments I shared with the participants of the summer school. Thank you ESS! It was definitely an amazing experience.


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