Supply Chain Management in a world of e-commerce

ESS Course thumbnail Supply Chain Management

This course provides the essential business skills and understanding of various concepts of SCM supported through practical Case Study exercises with a focus on e-commerce.

Acquired skills

  • Understand the opportunities and challenges that Internet and information technology brings to supply chain management.
  • Understand and explore the role that the Internet and information plays in supply chain synchronization and in the development of relationships with suppliers and customers.
  • Apply supply chain management concepts to the design, analysis, and improvement of e-business.

General information

Course term: 227.07. - 07.08.

Free seats: 8

Price: 800 €

Category: Bussiness & Marketing

Status: Available

Deadline: 30.06.2020


The course is an introduction to the concepts, functions, processes, and objectives of logistics and supply chain management activities in a world of e-commerce. The course covers activities involved in physically moving raw materials, inventory, and finished goods from point of origin to point of use or consumption. It covers the planning, organizing, and controlling of such activities, and examines the role of supply chain processes in creating sustainable competitive advantage with respect to quality, flexibility, lead time, and cost. Today this planning must also take into account the internet and the distribution of goods and services electronically. Thus, the focus of this course is on the planning and control of both physical and electronic distribution systems.

Furthermore, in this course, students will learn to strategically think about integrated supply-chain, procurement, and service management strategies for organizations that rely, at least partially, on Internet and information technology to transact with suppliers and end consumers. To accomplish this objective, fundamentals from business areas of supply chain management and information management will serve to establish the course’s theoretical underpinnings. Along with this foundation, applied concepts, and practical insights, students will develop the knowledge and necessary skills to plan, organize, operate, and control a variety of processes, resources, services, and relationships in supply chains via the Internet and information technology.


  • Day 1The E-shop and the context of logistics
  • Day 2Integrating the supply chain – information management
  • Day 3Logistics strategy for the e-shop
  • Day 4Procurement – and location
  • Day 5Material and information flow
  • Day 6Sourcing strategies
  • Day 7Global logistics and transports
  • Day 8Inventory management
  • Day 9Warehousing and material handling
  • Day 10Presentations of e-shops with relevant logistical solutions

Course is running: Monday - Friday, 9:00 - 14:00


lecturer Sven-Eric Bertelsen

Sven-Eric Bertelsen


Copenhagen Business Academy

Program Director at Copenhagen Business Academy


Sven has 30 years of experience in Logistics and Supply chain management. Currently, he is a Program Director at the Copenhagen Business Academy for logistics management program coordinating teaching activities and initiating a new research program. Student involving such areas as methodology, academic standards, thesis practices and incorporating relevant empirical data. Courses most often taught around the world (Denmark, China, Vietnam, Slovenia, include: Supply Chain Management, Organizational Behaviour and Academic Research Methodology, Organization and Leadership, Entrepreneurship.

Sven is also a member of the European Forum for Logistics Education (EFLE), and thus has had many cooperation assignments with European companies regarding SCM and logistics solutions.

Course outline

All the above mentioned days will take point of departure in the e-shop, but will naturally also relate to “normal” businesses. Throughout the 10 days various cases will be part of the class activities as well as work on the group assignment “creating a webshop with online purchase possibilities”.

Method of delivery

The teaching method will be a combination of seminar-type lectures and discussions, case work, and individual research. The lecture will cover the assigned topic, but will not necessarily cover the material as presented in the text. Lectures, class discussions and in-class exercises are not designed to reiterate the textbook, articles and/or other handout materials, especially with regard to presentation. You are expected to attend all classes and to be prepared to discuss and/or apply assigned readings. Students will be called upon by name to discuss assigned topics and concepts.

Literature and resources

  • Harrison, A., & Van Hoek, R. I. (2014). Logistics management and strategy: competing through the supply chain. Pearson Education.
  • Slack, N., Chambers, S., & Johnston, R. (2016). Operations management. Pearson education.
  • Ma, J., Jiao, F., Lau, C. K., & Lin, Z. (2018). The relationships between shop floor management and QCCs to support Kaizen. International Journal of Quality & Reliability Management, 35(9), 1941-1955.
  • Turker, D., & Altuntas, C. (2014). Sustainable supply chain management in the fast fashion industry: An analysis of corporate reports. European Management Journal, 32(5), 837-849
  • Monden, Y. (2011). Toyota production system: an integrated approach to just-in-time. Productivity Press.
  • Nurmandi, A., & Kim, S. (2015). Making e-procurement work in a decentralized procurement system: A comparison of three Indonesian cities. International Journal of Public Sector Management, 28(3), 198-220.


  • Group presentation – building a webshop with online purchase possibilities
  • Individual paper with individual presentation
  • Active participation in class – including solving case studies


You will receive an official Certificate of Attendance upon completion of your course. Please inform the organizing staff if you require any extra supplements, such as Transcript of Records. The student is eligible to receive up to 5 ECTS credits, however please follow the instructions here and consult the acknowledgment process with your university in advance.

Course time total 125 hours

  1. Total time of in-class work = 50hours
  2. Preliminary assignment = 10hours
  3. Preparation = 65hours


Course fee includes the course itself, application fee, study materials, Prague public transportation ticket for 2 weeks, afternoon/evening social activities and events, welcome drink and goodbye graduation party. Other expenses, such as meals, accommodation, insurance, personal expenses, extra activities (such as trips outside of town over the weekend and entrance fees), and required equipment (i.e. pencils, paper for illustrations) are not included in the price.

Please note, after the 30th of April 2020 there will be a late enrollment fee charged in the amount of 50EUR on top of the course fee.

Online Alternative -we are fully prepared for an online version of the courses if the restrictions will still take place and your physical presence in Prague will not be possible. If this scenario will occur we will be refunding 200EUR as a discount for the online version of the courses.

COVID-19 Tests upon arrival to Prague you might be asked to take a COVID test to avoid quarantine or you will have to take the test before your departure to Prague at the airport. In that case, we have decided to contribute to the testing and reimburse you in the amount of 100,- EUR. More info here .

COVID-19 Cancellation fee - in case a particular course will be cancelled without an alternative course or the Summer school program will not be happening even in an ONLINE version due to Coronavirus in your country or in the Czech Republic, we will be refunding all amount so cancellation fee is 0,- EUR.

Terms and Conditions - Cancellation fees

Costs of living in Prague


For accommodation options, please visit the dedicated page


  • At least English Level B1-B2
  • A laptop is needed for various assignments
  • Having already taken basic business course would be an advantage – although the course is at introductory level so not critical for success!


"European Summer School means Knowledge & FUN. All the staff of ESS is highly qualified, from the teachers to the group leaders. I really recommend you all this experience, book your seat at ESS you WON’T regret it :)"