Good communication is nowadays a prerequisite for quality teamwork. Sometimes, expressing your opinion in a group of people can be complicated and even lead to a conflict. On the other hand, conflicts are still part of our lifes and we probably cannot live without them. Every argument shows that we all have different opinions, ideas or goals.
Conflict management at work is an important topic. Some conflicts may arise from bad personal relationships. In such situation a manager should be the one stepping in trying to solve the problem. It’s good to ask each employee about what happened and listen with an open mind. The manager should not interfere unneccessarily too much, though, however, no employer should tolerate unprofessional behavior.